Graduate Program: Field Service Representative North East ItalyFull-timeContract type: StandardPart of Veolia Group, Veolia Water Technologies Solutions brings together experienced professionals in pursuit of the same goal: to solve the world's most complex challenges related to water scarcity, quality, productivity, the environment and energy.
We're always looking for passionate and creative people to help us in this mission!WHO ARE WE LOOKING FOR?Are you a recent graduate or will graduate soon?
Are you looking to work for a business with a global presence?
Are you ready to grow?
We are looking for a diverse range of talented graduates to join our 12-month European Graduate Program to deliver on real, meaningful business priorities.
Ideally, you will already have some work experience through internship or summer placement to underpin your exceptional academic record.
You will have a strong desire to learn, develop and succeed.In line with our Leadership Attitudes, successful candidates will demonstrate the ability to:drive personal and team commitment;anticipate problems and implement solutions;You will work in a multinational environment to develop a detailed understanding of our products, services, projects, customers and culture.
We will provide a structured program during which you will attend a series of online and face-to-face training sessions focused on developing your interpersonal and leadership skills.
We will combine this with relevant technical training and provide you with a coach, mentor, and assignment manager to provide a truly developmental experience.
Our Leadership in Practice sessions will provide you with the opportunity to learn from the successes and learning experiences of our European executives and senior business leaders.
Apply now if you are ready for the challenge of the resource revolution!WHAT WILL YOU BE DOING?As a Field Service Engineer or Field Service Representative (FSR), you will be responsible for providing on-site technical customer service.
This position will include chemistry tests, chemical feed and control equipment maintenance, chemical inventory management, technical recommendations, and written service reports.
This is a customer-facing position.MAIN RESPONSIBILITIESEnsure compliance with all aspects of safety on the job – including the operation and maintenance of an assigned company vehicle – and comply with all Veolia Environmental, Health and Safety (EHS) policies and Italian laws.Install and service chemical feed and water treatment and chemical feed equipment at designated locations.Act as technical consultant and liaison with customer management and technical counterparts.Perform water analysis and/or collect samples for preparation, labeling, and shipment to designated laboratory for analysis.Work with PLC controls, understand water process treatment design, and repair pumps, instruments, and control panels.Conduct preventive maintenance and calibrate feed pumps, controllers, feed rate charts and maintain log sheets.Maintain inventory of spare parts (lube oil, tubing, and piping), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.Travel to customer sites and perform preventive maintenance and related services.Troubleshoot and repair pumps, instruments, and control panels.
Calibrate feed pumps, controllers, feed rate charts and maintain log sheets.
Conduct preventative maintenance on chemical feed pumps, controllers, and instrumentation.Work closely with Sales to provide insight into new instrument and new service opportunities as well as upsell service and consumables at existing customer sites based on need.Work frequently in a heavy industrial environment requiring use of Personal Safety Equipment and exposure to noise, dust, chemicals, and other similar irritants typical of those found in refinery, chemical plants, power plants, etc.Optimize system performance.Drives Value Generation Plan on assigned customer.Responsible for efficient week planning, service optimization time spent vs contract.This position is based in North East Italy and requires fieldwork and remote working.QUALIFICATIONS/REQUIREMENTSBachelor's Degree in Chemical Engineering, Chemistry, Biology, Microbiology, Mechanical Engineering, Environmental Engineering or similar.Possession of driving license required (license B).Ability and willingness to travel regularly within assigned territory, at times requiring overnight stay, as required.DESIRED CHARACTERISTICSProven time management and organizational skills to quickly identify and prioritize issues.Create solutions and meet deadlines.Ability to exercise independent judgment consistent with department guidelines.Maintain workflow and anticipate future needs of the team.Self-motivated, with the ability to drive projects to completion with minimal oversight.Team player with strong interpersonal skills, capable of working within a globally diverse team across different time zones.Effective benefit-oriented presentation skills.Appreciated previous experience abroad (e.g., studies, practical experience, work travel).Passion for our water treatments.Initiative, willingness to change, team spirit, and self-reflection.WHY TO JOIN USExciting opportunity to be part of a global team that is shaping the future of water treatment engineering and environmental sustainability.Comprehensive training and development programs tailored to your individual growth objectives and professional aspirations.International travel opportunities to collaborate with colleagues and partners on projects around the world, expanding your cultural horizons and global perspective.Meaningful work that makes a tangible difference in safeguarding our planet's natural resources and promoting a cleaner, healthier environment for all.As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.
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