Who we are
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services for retail expertise, customization and consumer care. More than 20,000 professionals in a network of 9,500 points of sale are present in 26 countries worldwide, empowering people to rediscover all the emotions of sound every day! In Amplifon we believe people are the most important component of our success. Working with us gives you the chance to make your voice heard, build strong working relationships, and create your own tailor-made career. Here you'll find all the support, tools, and opportunities you need to grow, and your colleagues will be there to motivate and inspire you every step of the way. In our journey towards the empowerment of people, Amplifon has been awarded "Top Employer 2024" in the whole Europe region, the United States, and New Zealand by Top Employers Institute. Additionally, we are proud to be the first Italian multinational to be globally certified among the Global "Leading Employers" 2024. This recognition spans every geographical area (Europe, the Americas, and Asia Pacific) and all 26 countries where we operate.
We are currently looking for a Marketing Omnichannel Offering Specialist-Sr Specialist . Reporting to the Global CRM and Commercial Offering Omnichannel Manager, the candidate will be part of a massive omnichannel transformation program, aiming at laying the foundations of a new technological platform able to deliver unique and distinctive customer experiences and enhance store operations and productivity.
Main Responsibilities:
Collaborating with cross-functional teams, the candidate will be responsible for:
Leading Marketing function on Global and Country side within the project team to design, deliver, test and successfully roll-out the omnichannel projects.
Design, gather and formalize requirements, set priorities based on users' needs.
Ensure project monitoring and coordination, anticipating and communicating the project status and risks to the Country key stakeholders.
Partner with Tech Team to plan and prioritize the activities, optimizing resources and budget allocation, while leveraging on the latest technologies.
Anticipating project risks and reporting them to the manager in charge, while providing possible solutions.
Contributing to the improvement of current processes, policies, standards, and evaluation principles.
Keep a constant focus on stakeholders/system integrators/technological partners' needs.
Candidate Profile:
3/5 years max of product development experience, process improvement experience, proven experience in Marketing or Product Marketing.
The candidate must have managed projects related to complex Offering services and must be familiar with Pricing topics.
Excellent data analysis, reporting and project management skills.
Strong negotiation and interpersonal skills.
High level of understanding of Salesforce with a previous experience on projects with salesforce, reporting on salesforce too.
Ability to successfully manage multiple projects simultaneously, critical and strategic thinker with the ability to solve complex problems.
Ability to manage highly sensitive issues under tight deadlines, strong desire to work in a fast-paced, dynamic environment with high-energy and mission-driven colleagues.
Passionate, with high ambition to value first-class delivery.
Fluency in English.
Willingness to travel in EMEA up to 40%.
Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer a hybrid working policy, allowing employees to work 9 days/month remotely.
Workplace: Via Ripamonti 133, 20141, Milan (Italy)
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