Global It Manager, Business Partner Sales Force Automation

Key Responsibilities and Activities Business Value Realization
Acts as IT Business Partner for the Saels force automation area, contributing, prioritizing, and supporting in the definition of functional and technical solutions coming from new requirements, by developing maintaining, and fostering knowledge of functional business processes across functions. Proactively engages key global stakeholders (Global Commerical Excellence and Global Channel & Customer Management) to gather business and functional needs and to provide support and new ideas on business process design and enhancements. Contributes to business cases definition, in collaboration with Business Stakeholders, identifying the most appropraite set of solutions to support the business capabilities. Leads fit-gap analysis between application global framework and business capabilities to evaluate solutions improvements or platforms, Ensures that the solution blueprint is aligned to functional requirements, as well as to the overall technology framework and quality. Ensures continuous improvement of live applications, constantly evaluating the current solutions vs the business needs to deploy a major level of effectiveness and efficiency. Proactively brings external innovation into Campari Group on a regular basis. Application Roadmap Management
Contribute to the definition of the application roadmap for Sales Force Automation application portfolio standardization and simplification, with the support of Enterprise Architect team and in line with EAT procedures and guidelines. Support and monitor the adoption of the application portfolio (cloud and on premise), constantly delivering new capabilities and keep actual the Sales Force automation application portfolio asset. Steer global process definition and encourage adoption of global templates within global solutions when applicable. Project Management
Defines detailed project plan in coherence within the Program Framework of Sales team. Adopts and enforces standard project management methodologies. Manages and ensures project execution and coordinates project teams for action plan, following the agreed timelines and budget. Updates the Steering Committee on progress and results, decisions to take, issues and proposed next steps. Innovation & Best Practices
Develops a pipeline of vendors/technology/agency providing innovation. Identifies opportunities aligned to local and regional needs in key competitive edge focus areas.
Identifies best practices in the marketplace to inject new capabilities in Campari Group as benchmarking. Selects internal best practices to facilitate the cross fertilization among different markets and IT functional teams. Other Responsibilities
Manage 1 or 2 internal resources Manages and coordinates Vendor partners.
Manages regular and relevant communication to key business and global IT stakeholders, inside and outside of CoE.
Supports the Global Service Delivery organization to solve application and technology issues when required.
Key Relationships Internal:
Key Business Stakeholders (Global Commercial Excellence and Customer & Channel Managment) Global & Regional IT (Business Partners, Business Analysts, Functional IT Teams, Business Intelligence and Advanced Analytics Team, Enterprise Architecture & Technology Team, Global Service Delivery Team) External:
External vendors (consultancy firms, IT system integrators, contractors) Experience & Education Deep knowledge of Sales and Trade/Customer processes and systems/tools is a must: Sales Force Automation , Order to Cash, Contract Management , Distributors management, Customer Business Management are key. Foundation of Trade Promotion and Optimization is a plus. Deep technological knowledge and succesfull rollout record track of Tier1 Sales Force Automation technologies (SAP Cloud for Customer, SFDC Consumer Goods Cloud, Microsoft Dynamics) Proven experience in working cross-functionally Project management/coordination experience is a must Experience performing root cause analysis on internal and external data and processes. Bachelor's degree in relevant disciplines (Business Administration, Management Engineering, Information Technology, Computer Science) Relevant technologies qualifications a plus - ITIL v4, Agile, Six Sigma, Fluent English is a must. Required Skills & Traits
Excellent communication skills and interpersonal skills, "can do" attitude and ability to cooperate and build consensus. Demonstrates leadership skills and a strong commercial and business awareness. Proven change management attitude and ability to positively influence the stakeholders. Strategic thinking: support to business decision making and long-term view Ability to interact clearly with business users with empathy to ensure that solutions deliver business value. Ability to formulate clear recommendations on issues. Good presentation, verbal and written communication skills at multiple levels of business (strategic to operational) for efficient and timely communication Additional Requirements/Information
Availability to travel internationally up to % of time Our commitment to Diversity & Inclusion:
At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment. Our employment policies and practices ensure that we are committed to providing equal employment opportunities in all aspects of employment without regard to any individual's race, religion, creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or characteristics or expression, political affiliation or activity, age, veteran status, citizenship, or any other characteristic protected by law.
Note to applicants:
Your application will be assessed based on your abilities, expertise, general knowledge and experience, not because of any confidential, proprietary or trade secret information you may possess. You must not disclose to Campari Group any such information. In the event that you are asked a question that cannot be answered without disclosure of any confidential, proprietary or trade secret information (including from a current or prior employer or their vendors or customers), you must decline to answer the question.
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