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Campari Group OneIT context Campari Group IT department is at a key development stage moving from a back-office function to pivot into a business partnering function, leading the technology agenda across the business with the objective to drive our business growth for the years to come. This represents an extremely exciting time to join Campari IT and Campari Group.
The IT CoE competency centers (CoE-Center of Expertise) are accountable for the development of an IT strategy for their functional area aligned to the overall Campari business objectives and requirements for business capabilities.
The Campari Group CoE - Sales & Marketing strives to achieve measurable value from our relationship with our global business stakeholders. We understand their demand and support them in realizing their goals. We promote IT in the business and we prepare for the future by bringing relevant innovative solutions to achieve our joint strategic goals.
General Description of the Role The Global IT Manager, Business Partner Sales Force Automation is a member of the CoE Sales & Marketing dedicated to the Sales & commercial functional area. This role works closely with the Business to identify, design, implement and drive the adoption of technology solutions across the internal and external environments of our consumers and customers globally. The role is a key component of the Campari Group OneIT organization, cooperating daily with Global, Regional and Local IT team members. This role reports to the Global IT Commercial Director.
The role is focused on managing a portfolio of sales force automation technology capabilities to support the business objectives for commercial function, ensuring that this portfolio drives business value, is delivered in through project excellence and brings innovative best practices and new technologies.
Business partnership with key global and market sales stakeholders to deliver technology solutions supporting the commercial objectives. Management of the global sales force automation technology product portfolio and roadmap. Supports the business value realization from technology implementation and adoption. Supports process design and promotes best-practice adoption. Defines, develops, owns and executes a local framework to elevate Campari Group market position with technology. Advocates and communicates the innovations as it relates to technology across the sales organizations. Key Responsibilities and Activities Business Value Realization Acts as IT Business Partner for the Sales force automation area, contributing, prioritizing, and supporting in the definition of functional and technical solutions coming from new requirements. Proactively engages key global stakeholders to gather business and functional needs and to provide support and new ideas on business process design and enhancements. Contributes to business cases definition, in collaboration with Business Stakeholders. Leads fit-gap analysis between application global framework and business capabilities to evaluate solutions improvements or platforms. Ensures that the solution blueprint is aligned to functional requirements, as well as to the overall technology framework and quality. Ensures continuous improvement of live applications, constantly evaluating the current solutions vs the business needs. Proactively brings external innovation into Campari Group on a regular basis. Application Roadmap Management Contribute to the definition of the application roadmap for Sales Force Automation application portfolio standardization and simplification. Support and monitor the adoption of the application portfolio, constantly delivering new capabilities. Steer global process definition and encourage adoption of global templates within global solutions when applicable. Project Management Defines detailed project plan in coherence within the Program Framework of Sales team. Adopts and enforces standard project management methodologies. Manages and ensures project execution and coordinates project teams for action plan, following the agreed timelines and budget. Updates the Steering Committee on progress and results, decisions to take, issues and proposed next steps. Innovation & Best Practices Develops a pipeline of vendors/technology/agency providing innovation. Identifies opportunities aligned to local and regional needs in key competitive edge focus areas. Identifies best practices in the marketplace to inject new capabilities in Campari Group as benchmarking. Selects internal best practices to facilitate the cross fertilization among different markets and IT functional teams. Other Responsibilities Manage 1 or 2 internal resources. Manages and coordinates Vendor partners. Manages regular and relevant communication to key business and global IT stakeholders. Supports the Global Service Delivery organization to solve application and technology issues when required. Key Relationships Internal:
Key Business Stakeholders Global & Regional IT External:
External vendors Experience & Education 8 + years of experience in similar roles working in IT in consultancy or multinational complex organization. Deep knowledge of Sales and Trade/Customer processes and systems/tools is a must. Deep technological knowledge and successful rollout record track of Tier1 Sales Force Automation technologies. Knowledge of SAP S/4Hana SD module would be a strong asset. Proven experience in working cross-functionally. Project management/coordination experience is a must. Bachelor's degree in relevant disciplines. Relevant technologies qualifications a plus. Fluent English is a must. Required Skills & Traits Excellent communication skills and interpersonal skills. Demonstrates leadership skills and a strong commercial and business awareness. Proven change management attitude and ability to positively influence the stakeholders. Strategic thinking: support to business decision making and long-term view. Ability to interact clearly with business users with empathy. Ability to formulate clear recommendations on issues. Good presentation, verbal and written communication skills. Additional Requirements/Information Availability to travel internationally up to 30% of time. Our commitment to Diversity & Inclusion: At Campari Group we believe in building more value together, thus we see diversity in all forms as a source of enrichment.
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