In this role, you will work with our clients to develop and implement HR operations strategies and initiatives in line with the overall business strategy. Working within our HR team, you will drive the integration of global compensation and benefits programs; you will oversee payroll, manage a team, and ensure legal compliance of HR activities.
From managing the full employee lifecycle, including onboarding, changes during employment, and offboarding, you will scrutinize HR processes thoroughly and ensure the proper automation and industrialization of these processes. Update our product team with feedback from client usage of our HR solutions.
Are we a phenomenal fit? We are looking for someone who….. Is Optimistic – whether it's sorting out a knotty problem or calming a stressed-out collaborator, can you look on the forward-thinking side? Is Original – we love to hear ideas on how we can be doing things differently so that we can all be more engaged and successful with our clients. Makes and takes Opportunities – are you the kind of person who will step up and volunteer to take something on, even if it's outside of your comfort zone? Takes Ownership – for the team! You use your strengths to help us grow together. Has an Open Mind – we favor constructive feedback given in a kind way and appreciate the same in return. Our Global HR Operations Supervisor will: Develop and implement HR operations strategies and initiatives in line with the overall business strategy. Oversee payroll for all entities and manage US, UK, France, Spain, and Employer of Records (approx. 70 staff in total) plus Italy (approx. 200 staff). Manage a team of two to three people. Develop and execute global staff (EMEA & USA) procedures and policies, providing guidance and interpretation for business operations. Manage compensation & benefits and employee performance programs at a global level (mainly EMEA and USA). Maintain internal HR systems and global databases. Ensure legal compliance of HR activities and country's regulations and applicable employment laws, and update policies and/or procedures as required. Be the contact person for the team, people business partners, and recruiters on questions relating to HR matters such as contracts, visas, payroll, absences, terminations, etc., and escalate where necessary. Manage the full employee lifecycle: from onboarding new hires to changes during employment all the way to offboarding, including contract management and administration. Assist in the communication, interpretation, and updating of the employee handbook, employee directory, organizational chart, company policies, and other changes. Recommend new approaches, policies, and programs to ensure continuous improvements and meeting management and employees' needs. A great candidate will have: Proven working experience in Compensation & Benefits and/or Payroll with global processes in a fast-changing environment. Strong experience and knowledge of labor law and HR best practices and employee lifecycle planning at a global level (EMEA & USA). Hands-on experience with Human Resources Information Systems. Ability to analyze various data and make linkages across complex organizational or business concepts, strategy, structure, and processes. Able to work in an international and multicultural environment. Competence to build and effectively manage interpersonal relationships at all levels of the company. Excellent Italian/English, written and verbal. Ability to manage different HRIS (e.g., BambooHR experience is a plus). Being agile, learning fast, and adapting to circumstances that a startup can bring. Readiness to accept and deal with challenges of a scale-up environment. Passion and result-oriented mindset. What you will get? Challenging position in a fast-growing AI-driven revenue management company. Being a part of a diverse and international team with a strong ownership and can-do mentality. The opportunity to meaningfully contribute to the continued growth and development of the organization. A cross-functional role that spans across geographies and departments in the company. We as a team have a passion for learning and growing to be the best version of ourselves. Hybrid Working. Do you have strengths you can share? If so, we'd love to hear from you. We appreciate that everyone has different backgrounds and experience, so if you don't meet all the criteria above, please don't be deterred from applying. We could be just what you are looking for!
Please note that this job description provides a general overview of the responsibilities and qualifications required. It is not an exhaustive list, but we believe it captures the essence of this exciting role.
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