Job Description
Association management company seeking a full-time General Operations Manager to be the key liaison between ownership, clients, property managers, and internal support staff.
We are a small, family-owned business with an interesting work environment that is constantly growing and expanding.
Benefits Package available.
Reply with resume.This job is for immediate hire and cannot be done remotely.
Please do not apply unless you're already living in the area.
Responsibilities will include, but are not limited to the following: Function as the strategic business leader responsible for overseeing day-to-day operating activities Serve as the primary link between the Community Association Manager (CAM) Team, Bookkeeping Team, and company ownership Develop and implement portfolio-wide initiatives to exceed our clients' expectations Work alongside CAMs and Association Boards of Directors to determine appropriate organizational strategies, goals, and objectives Establish and maintain a proactive human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with labor regulations Oversee the selection, training, and professional development of new employees Demonstrate administrative leadership principles and practices, including goal setting, program development, evaluation, and management Remain current on government regulations affecting operations, ensuring that all communities in our portfolio are operated in compliance with all applicable laws, ordinances, regulations, and requirements of any federal, state, or municipal authority Display courteous and cooperative behavior when interacting with clients and staff to promote a harmonious and effective workplace environment Work alongside ownership to oversee onboarding of new clients for smooth transitions Qualifications and Requirements: Active Florida CAM License 10+ years as a manager and team leader in condo and/or HOA industry Proven practice of developing teams, motivating team members, and managing 15 or more employees in a team environment Knowledge of Governmental statutory requirements (State and Local) regarding HOAs An inspired, driven individual who believes in providing outstanding customer experiences and comes to work energized and ready to carry that spirit throughout the day Must have a take-charge approach and be dedicated to the well-being of all employees and clients Strong management skills, customer service skills, problem-solving, and supervisory skills Excellent verbal and written communication skills Professional appearance Self-motivated, dependable, punctual, independent, and a positive attitude Ability to multitask and work at a fast pace with frequent interruptions Computer proficiency with the ability to use Microsoft Office Suite, Zoom, and TOPS Association Management Software Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance #J-18808-Ljbffr