Key ResponsibilitiesLeads and manages hotel operations.Approves hotel department budgets, defining and directing changes, as required.Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.Reviews forecasts and balanced scorecard.Directs hotel actions required maximizing profitability, increasing service levels and improving team member satisfaction.Actively participates in pre-opening activities.Ensures hotel implementation and compliance of Hilton Hotels Brand Standards.Oversees the sales and marketing activity and results.Leads and/or participates in sales and marketing strategy meetings.
Participates in efforts to secure business, as needed.Leads executive committee/department heads to ensure overall profit, service and team member satisfaction goals are met or exceeded.Speaks with and responds to guests regarding service challenges.Facilitates hotel meetings (i.e.
Executive Committee; Staff Meeting; All Associates Meetings, etc).Hires, supervises, coaches, disciplines and conducts performance evaluations for department heads and key personnel.Develops the skills and abilities of direct reports.Monitors high potential department heads and team member activity and ensures their growth within the company.Communication with hotel owners regarding results and aligning strategic plans for the future development of their hotel.Communicates with a variety of corporate departments regarding implementing standards, procedures and policies.
Provides feedback on company wide initiatives.Supportive FunctionsAttends industry meetings and participates in industry organizations.Participates in and maintains active community relations.Participates in and ensures the hotel maintains active college relations.Participates in corporate activities and meetings, as requested.Input and retrieve information from computer system for file maintenance, correspondence and preparation of forecasts.RequirementsAbility to perform critical analysis.Ability to manage extensive amounts of information and provide constructive feedback/direction.Extensive knowledge of hotel operations, sales marketing, food beverage, human resources, and hotel financial processes and analysis.Excellent written skills sufficient to produce communications that properly reflect the Apex Alliance and Hilton image.Excellent oral communication and presentation skills.Fluent in Italian and proficient in English.Considerable ability to listen effectively.Ability to work effectively both independently and as a team.Ability to delegate, manage, and organize projects and establish priorities consistent with company objectives.Ability to effectively deal with owners, customers, and team members, some of whom will require high levels of patience, tact, and diplomacy.Ability to manage multiple projects, meet and work effectively under time and resource constraints.Ability to effectively lead a team of professionals.Substantial and successful track record in hotel operations.Leadership experience; preferably 5 years or more.Hotel general management experience preferred.Proven track record of successes in achieving revenue and service objectives.Proven ability to recruit, motivate, and train a team of professionals.We offerCompetitive package depending on candidate competencies and experiences.Interesting and challenging work in an international environment.Additional benefits such as private health insurance or its alternative.Discounted rates for accommodation and FB in international branded hotels.Lovely work atmosphere and opportunities for career progression.
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