Functional Consultant

Job Description
For our client company, a multinational software house in FMCG field, we are looking for a **Functional Consultant**.
**ACTIVITIES**
- Be the first point of contact for the clients, to understand client business requirements and evaluate proposed solutions.
- Define, support and coordinate proactive maintenance initiatives based on industry best practices.
- Cooperate for the definition and the delivery of software corrective alternatives.
- Plan, execute and coordinate system & integration testing.
- Analyse statistical data and trends relating to service level and operational efficiency.
**QUALIFICATIONS**
- Degree in Computer Science or similar.
- Experience with CRM, ERP or related.
- Comfortable working with both waterfall and agile methodologies.
- Background in FMCG commercial processes is an advantage.
- Knowledge of data and system integration architectures as well as relational databases and ETL.
- Good understanding of Service Level Agreement (SLA) concepts.
- Excellent skills in (written and spoken) English and Italian
- Availability to travel to work client side.
**LOCATION**: Bologna/Milano + SmartWorking