For the expansion and strengthening of the staff at the Rome office, HSPI is looking for junior resources to be included in the role of Functional Analyst . The resource will be integrated into an existing team and will work for one of the most important clients in the Public Administration sector. Together with a team of analysts, they will collaborate in defining the evolution programs of the Service Management systems, after understanding the underlying processes. Main Responsibilities: Study of enterprise service management processes; Study of international reference frameworks (ITIL, COBIT); Application of processes to real case studies; Definition of functional requirements to be shared with the client and subsequently with the system integrator. Required skills: 1 / 2 years of experience in the same role; Knowledge of the application lifecycle; Degree in STEM disciplines (Engineering, Computer Science, Computer Engineering); Additionally, if you have excellent analytical and relational skills, are predisposed to teamwork and achieving results, you are the perfect resource for us What HSPI offers: Personalized training plans, including obtaining internationally recognized certifications and continuous learning of the main industry best practices (both transversal, such as ITIL4, PRINCE2, AgilePM, and specific to the area in which the candidate will be placed); A stimulating work environment that promotes professional growth and career paths; High autonomy and responsibility; Direct relationship with company management and final clients; Hybrid work mode; Opportunity to experiment in an international, young, and dynamic group context and to be included in work teams at prestigious clients of primary importance, even internationally. Employment contract is offered. HSPI LI-HYBRID J-18808-Ljbffr