About Us Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ About The Role We're looking for a partnership-driven professional to help us expand and maintain our payment processing capabilities across our rapidly growing portfolio. You'll be responsible for both building new relationships with payment service providers and managing day-to-day operations with existing partners. If you're excited about navigating the payment industry landscape, building strategic relationships, optimizing existing partnerships, and ensuring smooth payment operations – we want to talk to you Key Responsibilities Source and secure new payment processing partnerships to support our global expansion Lead merchant account opening processes from initial contact to approval Gather and prepare documentation for underwriting and KYC processes Maintain relationships with existing payment providers and account managers Negotiate processing fees and commercial terms Research market opportunities for payment method expansion Prepare partnership proposals and business cases Keep stakeholders updated on partnership status and opportunities Manage documentation and compliance requirements for merchant accounts Maintain and update lead pipeline in Hubspot CRM Monitor and respond to processor dashboard alerts and notifications Coordinate alerts, and RDR (Rapid Dispute Resolution) enablement and management Handle activation and configuration of additional processing solutions Qualifications 2 years of experience in business development, partnerships, or similar role Strong communication and relationship-building skills Experience in commercial negotiations Experience working with CRM systems (Hubspot preferred) Ability to manage multiple partnership opportunities simultaneously Strong project management and organization skills Experience preparing and presenting business proposals Attention to detail in documentation and compliance matters Proactive problem-solving approach Excellent stakeholder management skills Experience with payment processor dashboards and operational tools Nice to have Experience in digital payments or fintech industry Understanding of payment processing landscape Knowledge of payment service providers (Stripe, PayPal, etc.) Background in high-risk merchant account acquisition Understanding of payment orchestration platforms Experience with subscription-based business models Experience with payment compliance requirements Location Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. Benefits Discover the perks of being part of our vibrant team We offer: Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. J-18808-Ljbffr