As a Night Auditor at Castello di Casole, A Belmond Hotel, Tuscany, you play a critical role in ensuring the smooth operation of the hotel during the nighttime hours.
You will handle front office responsibilities, perform essential financial and administrative tasks, and provide outstanding service to our guests.
This position is perfect for someone who is detail-oriented, has a strong sense of responsibility, and is looking to develop their skills in the luxury hospitality industry.
Responsibilities Deal with all Front Office operations (check in – check out – escorting - cashier operations) according to company policies, procedures and compliance with our code of conduct; Able to provide information/reservations about activities, etc; Coordinate Porters, Drivers and Security Staff according to Guest needs and company procedures; Process the closing/reopening operations of the day of the hotel, supervising the closure of all the outlets (restaurants, bars, spa, boutiques, etc.
); Process the daily reports to the administration and other main departments of the hotel; Assist our Guests with all the room service requests with the cooperation of bar/restaurants staff, and porters and security staff, when available.
Requirements Experience: Previous experience in a similar position, ideally in a luxury hotel setting.
Language Skills: Fluent in English and Italian.
A third language is preferred.
Communication Skills: Strong interpersonal and communication abilities, with a professional and courteous demeanor.
Technical Proficiency: Proficient in hotel management software (such as Scrigno), Microsoft Office, and Excel.
Regional Knowledge: Good understanding of the local area, including attractions and activities.
References: Strong references from previous employers.
Contract: Seasonal labor contract according to C.C.N.L.
Settore Turismo for the summer 2025 season.
Accommodation: Lodging provided for non-residents, with a stay in a wonderful staff house that includes access to a swimming pool.
Professional Development: Opportunities for learning and development, including career growth within our hotel cluster.
Employee Perks: preferred rate experiences at Belmond destinations.
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