Front Office Agent (D/F/M)

**About us**:
BE YOURSELF - with us, your personality counts! In the Leonardo Family we unite people of different origins and religions, different genders and ages, sexual orientation or possible disabilities. This diversity makes us strong, every day.
The 4-star hotel Leonardo Lago di Garda - Wellness and Spa is located in the countryside of Lazise, on the southern banks. In addition to its 127 rooms, it has a renewed restaurant, stunning wellness area with bio-sauna, hammam, Turkish bath, and wellness treatments, as well as meeting rooms and suites with whirlpool baths.
Join our team and start your career journey with us as Front Office Agent (d/f/m)!
**What we offer**:
- Accommodation will **not**be provided
- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Team events
**Your Main Duties**:
- You make sure the guests feel at home, by providing the best personal service
- Handling the check-in and check-out operations
- Handling administrative tasks
- Providing guests with information they may need about the hotel and Garda Lake area
- Answering phone calls
**Your Profile**:
- **BE YOURSELF** - Be authentic and yourself
- Tourism studies or Bachelor's degree in Hotel Management
- Hospitality is in your veins
- At least 1-year experience as Front Office Agent or Receptionist
- Sense of responsibility, ability to work in team, resistant to stress
- Flexibility in working early, late and night shifts
- Very good speaking and writing skills in English and Italian, other languages are a plus
**Your Contact Person**:
**Federica Finotti**
HR Assistant
Leonardo Lago di Garda Wellness & Spa
Strada delle Greghe, 7
37017 Lazise