Front Office Agent

ABOUT US
NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.
She is the hostess for all travellers who value a special lifestyle and the freedom to do what they want at any time. NYX hotels are places to see and be seen, total works of art with a unique mix of creativity, art and design.
Every guest is welcomed by the hotels' "City Lovers" – locals who experience their city with passion and love and pass this enthusiasm on to their guests.
WHAT WE OFFER
Temporary contract
Discounts on accommodation and in Fattal Hotel Group restaurants
Europe-wide networking via the internal employee app "LEAPP"
Support in balancing work and family life
Training and development programs in our Leonardo Academy
Team events
YOUR MAIN DUTIES
You make sure the guests feel at home, by providing the best personal service
Handling the check-in and check-out operations
Handling administrative tasks
Providing guests with information they may need about the hotel and town of Milano
Answering phone calls
YOUR PROFILE
BE YOURSELF – Be authentic and yourself
Tourism studies or Bachelor's degree in Hotel Management
Hospitality is in your veins
At least 1-year experience as front office agent or reception
Sense of responsibility, ability to work in team, resistant to stress
Flexibility in working early, late and night shifts
Very good language and writing skills in English and Italian, other languages are a plus
We look forward to receiving your online application as Front Office Agent (d/f/m).
Leonardo Hotels - Leonardo Milan City Center

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