Job Description: Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa, located in Hand & Stone - Fleming Island/Gainesville/Naples/Estero, is seeking a Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
We understand having a busy schedule and we are here to help! We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT! If you are looking to work part-time - GREAT! Let us know how we can accommodate you!
Responsibilities:Meet membership sales goalsDetailed knowledge of the menu of services – don't worry, we'll train you!Have excellent customer service to members and guests, while building relationships that lastCapable of working flexible hoursEffectively communicate sales, promotions, and service options with clientsUphold spa cleanliness standardsBring a positive and energetic attitudeAnswer phones, schedule appointments, and file documentsPerform various other duties as assignedWhat's in it for you?Competitive Compensation - hourly wage PLUS commissions.Contests - do you want to put your sales skills to the test? See what we have in store!Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.Ongoing Training - We are ALWAYS learning and improving.Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?Qualifications:Having a high school diploma or equivalent is requiredMust be 18 years old or olderMust be exceptionally organized and have great attention to detailMust be a strong team player with the ability to work independently with minimal supervision
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