Reports to General Manager.
**Main duties & responsibilities**:
- Management of the F&B Division, according the to the Company policies, standard and procedures, maintaining its high reputation;
- Responsible for recruitment and staff development;
- Monitoring staff performance and providing feedback;
- Maintain relationships with all Guests;
- Responsible for cost control and budget compliance on a daily basis;
- Responsible for managing the division in compliance with financial objectives;
- Compliance with health and safety regulations.
**Requirements**:
**Competencies required**:
- Effective communication: he/she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond.
He/she shares information across the business in a timely manner to inform better decisions.
- Emotional intelligence: he/she shows the ability to be aware of control and express ones emotions and to handle interpersonal relationships.
He/she demonstrates sensitivity to the needs and emotions of others and adjust ones style to the needs of the audience.
- Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills.
He/she is willing to continuously develop him/ herself.
- Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to our customers by anticipating and exceeding their expectations.
He/she demonstrate a sense of urgency and take ownership of one's tasks and responsibilities.
- Adaptability: he/she accept change and participate in new programs and processes.
Is willing to learn new skills and keep up to date with developments in the department.
He/she identifies when a different approach is needed an offers a solution.
He/she deals with multiple tasks and alters behavior / priorities as changes occur and remains calm in pressurized situations.
**We require**:
- Fluent in Italian and English.
A third language is preferred French;
- Professional experience for 4/5 years, preferably at international level within the same role in the hospitality business;
- Professional certification in Food & Beverage field;
- Preferable evidence of self-development through specialized courses, conferences/workshops;
- PC literate.
**Benefits**:
**We offer**:
- Permanent labour contract according to C.C.N.L.
Settore Turismo
- Reward package adequate to the professional experience
- Food & Lodging for non residents
- Learning & development activities