Reports to General Manager.
**Main duties & responsibilities**:
- Management of the F&B Division, according the to the Company policies, standard and procedures, maintaining its high reputation;
- Responsible for recruitment and staff development;
- Monitoring staff performance and providing feedback;
- Maintain relationships with all Guests;
- Responsible for cost control and budget compliance on a daily basis;
- Responsible for managing the division in compliance with financial objectives;
- Compliance with health and safety regulations.
**Requirements**:
**Competencies required**:
- Effective communication: he/she communicates clearly and in an appropriate manner (both verbally and non-verbally) that positively impacts on their role, the business and Belmond.
He/she shares information across the business in a timely manner to inform better decisions.
- Emotional intelligence: he/she shows the ability to be aware of control and express ones emotions and to handle interpersonal relationships.
He/she demonstrates sensitivity to the needs and emotions of others and adjust ones style to the needs of the audience.
- Collaboration: he/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills.
He/she is willing to continuously develop him/ herself.
- Drive results: he/she demonstrates pride in delivering exceptional and consistent high levels of service to our customers by anticipating and exceeding their expectations.
He/she demonstrate a sense of urgency and take ownership of one's tasks and responsibilities.
- Adaptability: he/she accept change and participate in new programs and processes.
Is willing to learn new skills and keep up to date with developments in the department.
He/she identifies when a different approach is needed an offers a solution.
He/she deals with multiple tasks and alters behavior / priorities as changes occur and remains calm in pressurized situations.
**We require**:
- Fluent in Italian and English.
A third language is preferred (Spanish, French or German);
- Professional experience for 4/5 years, preferably at international level within the same role in the hospitality business;
- Professional certification in Food & Beverage field;
- Preferable evidence of self-development through specialized courses, conferences/workshops;
- PC literate.
**Benefits**:
**We offer**:
- Permanent labour contract according to C.C.N.L.
Settore Turismo
- Reward package adequate to the professional experience
- Learning & development activities
- Career opportunities within our collection
About Belmond
Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.Belmond has been a pioneer of exceptional luxury travel since 1976.
Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil's Iguassu Falls.
From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.
We treasure history while looking to the future.
We embrace community spirit and believe in responsible, sustainable tourism.Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.