OUR CORE PURPOSE:
As an expression of God's love in Southwest Florida, we are growing to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.
GENERAL SUMMARY
The Fleet Supervisor is responsible for selecting and maintaining vehicles to keep donation pickup routes on schedule and within established budgets, while delivering the level of service donors are expecting. Our Fleet Supervisor will also be responsible for recruiting and managing fleet personnel and will meet regularly with fleet and maintenance team members to discuss strategies to meet or exceed corporate revenue goals. To succeed, the Fleet Supervisor needs significant experience in operations, logistics and software programs to monitor fleet, as well as the ability to hold team members accountable. This position requires excellent leadership and decision making skills and ability to maintain a positive demeanor during stressful high-volume situations. The Fleet Manager must be a performance driven individual who will work closely with the Donor Relations Manager to create an environment of appreciation and professionalism to all donors.
ESSENTIAL TASKS
Supervise fleet team members to achieve and maintain the highest levels of donor satisfaction.
Supervise, coordinate and provide leadership to assigned staff, reviewing team members' work, holding them accountable and training regularly.
Estimate staffing needs, and recommend candidates for employment, as needed. Will complete new hire process and is responsible for the application of company policies and procedures.
Conduct performance evaluations and salary reviews annually, and make recommendation for termination, when necessary.
Maintain positive team, building relationships with staff; understand driver specific needs and incorporate into weekly schedule when appropriate.
Develop efficient driver schedules to maximize profits. Manage drivers so they adhere to strict schedules, keeping overtime below 10 hours per week per fleet co-worker.
Participate in safety trainings and follow all recommendations of the safety committee associated with the responsibilities of the job.
Recommend and implement appropriate action plans for process improvement as needed.
Maintain fueling depot program and strategies for maximum fuel efficiency; ensure audit and reporting are accurate and timely.
Continually monitor overall compliance with local, state, and federal requirements relating to the operation, preventive maintenance and special conditions of fleet vehicles; maintain detailed records of servicing and inspection.
Make recommendations regarding company vehicles, how many are needed, and financial plan for purchases/leasing.
Provide a weekly accomplishment summary report to the Logistics Manager.
OTHER IMPORTANT QUALITIES
Self-starter with above average work ethic, committed to entire team success, and not afraid to put in whatever hours it takes to get the job done in the correct manner.
Has positive attitude and is punctual and reliable.
Enjoy working in fast paced environment; has sense of urgency to address time sensitive issues.
Ability to reason with people under higher pressure situations and maintain positive composure.
Self-directed task manager whom actively seeks out what needs to be done without being prompted.
Possess basic knowledge of transportation concepts and industry trends.
Proficient with using Microsoft Office products, as well as dispatch, mileage and GPS software.
Ability to build a professional team and achieve designated KPI's.
Solid understanding of fleet resource utilization with action plans to implement.
Forward looking / creative planning / implement best business practices.
Ability to manage according to the core values, vision and mission of St. Matthew's House.
Requirements
Education: Associates Degree in business or public administration or related field or 5 years of experience operating vehicles and equipment in a commercial, industrial, or municipal environment and supervisory responsibilities or equivalent experience required.
Experience: Minimum 5 years trucking experience, moving and customer service experience essential.
Travel Demands: Flexibility in work hours. Responsible for traveling to all the stores.
Confidentiality: Works with confidential information.
Physical Demands: Must be able to lift and carry more than 50lbs up and down stairs for extended periods of time.
Working Conditions: Warehouse, trucks, donor pickup sites including businesses and private homes.
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