Fintech Customer Service Specialist (Relocation To Greece)

Project:Mobile Operator Location:Athens, Greece (Remote)Relocation Package: 2 weeks of hotel accommodationFlight ticket (within the EU)Airport pickupReal estate agency fee covered Language Requirements: Italian: C2 Level (Fluent)English: B2 Level (Intermediate) Salary: Base Salary: 1,100 EUR Monthly (paid over 14 months)Performance Bonus: Up to 240 EUR monthly based on performance Working Schedule: Monday to Sunday, 09:00 AM - 9:00 PM (shifts within these hours)40 hours/week About the Role: Join our team as an Italian Customer Service Specialist supporting a leading mobile operator. In this role, you will handle customer inquiries, provide troubleshooting support, and offer exceptional service, ensuring customer satisfaction in every interaction.

Key Responsibilities: Respond to customer queries via phone, email, and chatAssist customers in troubleshooting issues with mobile servicesProvide solutions in a timely and efficient mannerFollow up with customers to ensure satisfaction Requirements: Fluency in Italian (C2 level)B2 proficiency in EnglishGood communication and interpersonal skillsBasic computer literacy Benefits: Health Care and additional discountsComprehensive Training: 2 weeks of training with certified instructorsCareer Development: Opportunities for professional growthFree online Greek language coursesSocial Initiatives: Participate in community and corporate responsibility eventsModern Workspaces: Enjoy state-of-the-art facilities with relaxing break areasJoin a Diversity-focused, Great Place to Work-Certified company Hiring Process: Application ReviewLanguage Online TestsClient Interview Documents Accepted: EU CitizenshipFull-purpose & Specific-purpose Work Permit CardCertificate of Protection (refugees) Start your journey with us today and help customers resolve their issues while enjoying a flexible, remote role in beautiful Greece! Apply now!

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