Field Service Technician - Transformers

**Description**
**Responsibilities**:
- ** Low Voltage test** at site will be the main focus;
- Perform Service tasks like installation and commissioning of equipment and routine maintenance independently, identify technical problems and make analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, oil treatment, replacements etc.);
- Contribute to customer satisfaction by executing Service work according to customer order and expectation. Maintain a good relationship with customers. Identify new sales opportunities and communicates them internally. Coordinate, prepare and ensure that all materials, parts and equipment are available and at the appropriate quality for Service activities;
- Prepare all documents and report to be signed by the customer representative. Report work done in a timely manner and follow up when needed;
- Troubleshoot simple equipment failure and make recommendations to avoid repeating the problem in the future;
- Provide recommendations to management to improve operations and customer service;
Your background:
- Technical diploma;
- Good knowledge of both **Italian** and **English**;
- Experience in a similar role inside Transformers field is considered a plus;
- Flexibility and problem solving skills are nice to have;
- Availability to **travel around the world** (90-100%).