Your Job We are seeking a Field Service Technician who will be based in Aprilia (Italy) but available to travel worldwide as needed by the business. The ideal resource will be part of a selected, well-established team and will provide technical assistance services to Koch-Glitsch customers. Our Team Koch Engineered Solutions is a growing family of well-established companies acting on global scale - a community of industry experts - that serves customers with innovative, engineered-to-order solutions. Our future is in the development of transformational connected product platforms that integrate equipment, data analytics, closed-loop controls and services. As part of this family, Koch-Glitsch is global leader in developing, engineering, designing, and manufacturing a complete line of mass transfer and phase separation technology equipment and associated services for the chemical, petrochemical, refining, and gas processing industries. What You Will Do * Provide technical assistance directly on site and remotely for distillation column internals equipment. * Participate plants maintenance turnaround serving customers with column inspection services, AHOP service, ESS services. * Certify column internals equipment correct installation and repair through issuance of dedicated company documentation. * Recommend column internals equipment installation and/or maintenance best practices, in accordance with company standards. * Interface with other company internal departments to develop meaningful process and mechanical related solutions. * Develop positive and profitable relationship with proper customer interfaces. * Support the Aftermarket business. Who You Are (Basic Qualifications) * Mechanical technical diploma and experience. * Interpersonal and communication skills. * Strong safety culture. * Italian mother tongue. Ability to communicate in English. * Availability to travel worldwide and as required by the business (min. 70% of the time). * Ability to work at height and in confined spaces. What Will Put You Ahead * Experience with mass transfer, mist elimination and heat transfer equipment and / or operational experience within the refining, petrochemical, midstream, and upstream markets. * Experience with confined spaces. * Fluency in a third language either German, French or Spanish At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Who We Are As a Koch Engineered Solutions company, Koch-Glitsch keeps our customers' operations running with a wide range of innovative products and solutions serving the refining, chemical and petrochemical industries. As a full-service provider of mass transfer, mist elimination and phase separation equipment, we handle everything from design and fabrication to delivery and installation. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. #LI-LU2
