As Field Service Engineer, you will be attending customer sites throughout Southern Italy to install, service & repair our instruments in accordance with SOPs and Health & Safety regulations.
Your role is essential in ensuring our customers receive the best possible support, as well as product training & escalation of more complex issues.
This will be a field-based role & we are looking for someone who is happy to travel around Southern Italy & further afield on occasion.
How You'll Make an Impact: · Installing, maintaining, diagnosing, & emergency repairs of Bio-Rad equipment at customer sites
· Maximising equipment performance & customer satisfaction in accordance with Bio-Rad guidelines
· Working with the sales & wider customer support team to keep up to date with workloads & business requirements
· Provide training to customers & staying up to date on our product offerings
Location: this is a field travelling role, candidate should be located in Southern Italy area (ideally Napoli and arround)
What You Bring: · At least 2 years' experience in a Field Service Engineering role (IVD company, healthcare industry, hospitals laboratory, CoreLab, medical devices market)
· Customer facing experience
· Excellent time management experience
· Fluent in Italian & working level English
· IT and networking knowledge
· Up to date computer knowledge including MS office
· Full driving licence
Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare.
As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products.
We help people everywhere live longer, healthier lives.
Recently voted a Best Place to Work, Bio-Rad offers a unique employee experience with collaborative teams that span the globe.
Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.
Benefits: Bio-Rad's biggest asset is its people, and the reason why our Total Rewards deliver programs that provide value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce.
Our robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle.
We're proud to offer a variety of options:
· Life and accident insurance,
· Private Health Care Services
· Employment Pension Plan
· Competitive salary
· Annual bonus
· Annual salary review
· Marriage and childbirth impact in insurances
· Loyalty award
· Employee Referral Program with remarkable referral bonus
· Company car with private usage under company global and local policies
· Free on-site parking
EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds.
Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply.