Field Service Engineer - Mechanical

Field Service Engineer - Mechanical Contract Type Permanent Country ITALY Location Parma Your opportunity YOUR OPPORTUNITYSidel is looking for a Field Service Engineer (FSE) specialized on Mechanic; the main focus is the following:- Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites;- Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel's equipment installed at customer sites.- Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction.
Your Mission - Test and evaluate equipment performance at customerplant, based on technical, contractual and safety specifications; - Operate on Mechanical systems, HMI for regularactivities and troubleshooting as per Standard Operating Procedures. Executebasic electrical work (e.g. cable wiring) Properly handle, check and transfer equipmentnon-conformities; Prepare Job Progress Chart and technical reports inreference to carried-out activities; Ensure ultimate internal and external customersatisfaction; Perform activities in line with the StandardOperating Procedures (SOPs), Sidel coordination plan rules and customer rules; Report after sales opportunities detected onCustomer site; Coach junior colleagues on the on-site behavior,technical activities, troubleshooting and report-ing deliverables; Report to the ISM for team site activities. Your Profile Education Qualificationsand Language Requirements: Technical professional qualification or Bachelor degreein Engineering as a plus; English fluent, written and spoken; Other foreign language as per regional allocation isa plus. ProfessionalQualifications and Experience: At least 5 years of experience in field activities; Experience in the beverage industry; Consolidated technical background on Mechanic; Knowledge of Sidel Portfolio is a plus; Aseptic knowledge is a plus; Availability to travel ( Up to 90% Italy and Internationally, mainly Europe). Key LeadershipBehaviour: Managing and measuring Work; Process Management; Problem Solving; Action Orientated; Peer Relationships.