As Field Service Engineer, you will be attending customer sites throughout Central Italy to install, service & repair our instruments in accordance with SOPs and Health & Safety regulations. Your role is essential in ensuring our customers receive the best possible support, as well as product training & escalation of more complex issues. This will be a field-based role & we are looking for someone who is happy to travel around Southern Italy & further afield on occasion. How You'll Make an Impact: Installing, maintaining, diagnosing, & emergency repairs of Bio-Rad equipment at customer sites Maximising equipment performance & customer satisfaction in accordance with Bio-Rad guidelines Working with the sales & wider customer support team to keep up to date with workloads & business requirements Provide training to customers & staying up to date on our product offerings Location: This is a field travelling role, candidate should be located in Central Italy area (ideally Rome based). What You Bring: At least 2 years' experience in a Field Service Engineering role (IVD company, healthcare industry, hospitals laboratory, CoreLab, medical devices market) Customer facing experience Excellent time management experience Fluent in Italian & working level English IT and networking knowledge Up to date computer knowledge including MS office Full driving licence Who We Are: For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Benefits: Life and accident insurance Private Health Care Services Employment Pension Plan Competitive salary Annual bonus Annual salary review Marriage and childbirth impact in insurances Loyalty award Employee Referral Program with remarkable referral bonus Company car with private usage under company global and local policies Free on-site parking EEO Statement: Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with disabilities, and people of all races, ethnicities, genders, ages, and orientations are encouraged to apply. Agency Non-Solicitation: Bio-Rad does not accept agency resumes, unless the agency has been authorised by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorised to do so. Bio-Rad will not pay for any fees related to unsolicited resumes. J-18808-Ljbffr