Sartorius has an exciting opportunity for a remote based Field Application Specialist to help our Advanced Therapy customers by providing strong scientific expertise.
As a Field Application Specialist, you are responsible for proactively supporting the full range of Sartorius products and technologies during process development, optimization and manufacturing of advanced therapies while making Sartorius the "partner of choice".
In this key role you will provide product and platform expertise, support customers in media trials, develop strategic customer relationships, drive innovative solutions while working as part of a dynamic, highly motivated team.
Position Summary:
Sartorius has an exciting opportunity for a remote based Field Application Specialist to help our Advanced Therapy customers by providing strong scientific expertise.
As a Field Application Specialist, you are responsible for proactively supporting the full range of Sartorius products and technologies during process development, optimization and manufacturing of advanced therapies while making Sartorius the "partner of choice".
In this key role you will provide product and platform expertise, support customers in media trials, develop strategic customer relationships, drive innovative solutions while working as part of a dynamic, highly motivated team.
Essential Duties and Responsibilities:
Drive business by collaborating closely with AT Sales and Product Management teams
Becoming the technical contact person for customers and the sales team to support technical inquiries from the first contact to the order.
You will also provide the aftersales technical support, where required.
You will be responsible for addressing customer's technical questions and providing technical expertise during face to face meetings as well as conference calls.
Support Sales Department with technical expertise during proposal/quote preparation,if and when required
Support client efforts in Media selection, trials, optimization and troubleshooting
Develop strong relationships thru technical credibility with customers in the assigned geographic territory
Support customer queries/complaints in a timely and professional manner
Represent services, products and overall value proposition in Scientific Forums by participating in technical conferences and local customer seminars
Participate in the strategic planning and execution of new product development and launch
Become a strong internal voice of customers
Qualifications and Requirements:
**Education**:
Master's degree or higher in a life sciences discipline
Experience and Qualifications:
2+ years of relevant practical experience with a demonstrated ability and proven competency to work effectively as a Field Application Specialist within the advanced therapy industry.
Broad theoretical knowledge in process development, pilot and production scales within the advanced therapies sector
Other Skills:
Commercial awareness
Previous experience in the biopharmaceutical industry and/or GMP manufacturing.
Ability to present technical and scientific content to small and large audiences
Self-motivated with the ability to work independently
Excellent communication and presentation skills
Working Conditions/Environment:
Up to 50% domestic and up to 10% international
We look for employees who would like to grow with us and move the innovative life sciences sector forward.
In the process, we focus on agile project work, mutual support within teams and working as equals.
Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.
Further insights into our world of work can be found