F&B Hostess

Armani Hotel Milan, a 5-star luxury hotel located in the heart of the famous Milan fashion district, is looking for an F&B Hostess in the Food & Beverage Department.
We are seeking a candidate who has a passion for delivering great customer service and excellent communication skills.
MAIN RESPONSIBILITIESGreet guests as they arrive in a professional and courteous manner and guide them to tables according to their preference.Check guest reservation book and track occupancy chart for space.Answer telephones according to internal standards and take guest reservations or provide information regarding the restaurant or any other hotel service.Anticipate the needs of guests, respond accordingly to guest inquiries or problems.Recognize regular guests by name and utilize the guest's name consistently.Inspect and maintain daily menus to ensure quality, condition, and appearance while developing a complete working knowledge of all menu items and daily specials.Help out with other positions in the restaurant as needed.QUALIFICATIONS AND EXPERTISEReading, writing, and oral proficiency in English and Italian.Excellent communication and organization skills.Working computer skills and knowledge.Able to work calmly & confidently under pressure.Successful candidate must possess legal work authorization in Europe.ADDITIONAL INFORMATIONType of work: Full time
Location: Milan, Italy
Department: F&B
Languages: English, Italian
Contract: 6 months
Other advantages: Meals in our staff canteen; uniform and laundry service; tailored training programs; company discounts on Armani shops; corporate benefits App.

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