Export Logistics Service Coordinator. - (6626)

Export Logistics Service Coordinator - (6626) Job Title: Export Logistics Service Coordinator
Education: High School
Location: Not specified
Experience Level: Experienced (Non-Manager)
Category: Operations
Job Type: Permanent
Job Description:
Coordination and execution of customer orders in accordance with their requirements and/or procedures based on PSA BDP Ethics.
Responsibilities:
Contact with the dedicated customer for instructions/reminders.
Processing of agent and early warning messages (network contact).
Communicate information to customers and partners in parallel.
Handling of anomalies/disputes.
Proposal for corrective and preventive measures.
Contact with the warehouse and other subcontractors.
Inform and advise the customer on the formalities of international movement of goods.
Communicate information of the files in charge to the hierarchical manager.
Monitor the quality of service center services.
Create SOPs when required to support the offshoring process.
Troubleshoot to proactively find suitable solutions in a timely manner for the customer.
Job Requirements:
1 year of experience in logistics and forwarding operations/regulations and documentation or a degree in Logistics.
Preferably a professional degree from a licensed educational institution specialized in logistics and forwarding.
Computer literacy with Microsoft software applications and/or other market-leading software applications.
Good communication skills in English (B2 level minimum).

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