Executive Account Manager
Insight Enterprises, Inc. is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. We architect, build and manage solutions for complex IT environments to deliver outcomes that contribute to our clients' success. Our portfolio of digital transformation services includes deep expertise in cloud, data, AI, cybersecurity and intelligent edge. These services, augmented by Insight's longstanding relationships with 6,000+ technology partners across the globe, enable us to deliver the right technical solutions quickly and effectively. We're rated as a Great Place to Work, a Forbes Best Employer for Diversity and a Forbes World's Top Female-Friendly Company.
The Executive Account Manager is responsible and accountable for developing and nurturing strategic relationships, across an agreed portfolio of strategic client accounts, to maximise revenue and profit-based opportunities. The Executive Account Manager, in partnership with other members of the account team, leads the development and execution of their account development strategies and collaborates with clients and stakeholders cross-functionally to generate demand for Insight's solutions and services, embed Insight as the preferred 'partner of choice' and advance the maturity of client engagements in accordance with the client value layer model. They are also accountable for the successful delivery of agreed account and team goals within their client portfolio.
Key Duties & Responsibilities
Develop key business relationships within the assigned clients and engage through proactive and effective in-person sales activities.
Develop and maintain an annual business plan for the assigned portfolio, that articulates the strategy to deliver results in the key areas of focus for the assigned sales segment and enables our strategic ambition of securing recurring services revenues.
Lead the creation and implementation of strategic account plans for each client in the portfolio based upon client pain points and subsequent business goals.
Identify opportunities to develop and position Insight'ssolution offerings to improve the maturity of business relationships, create hardware and software growth, services revenue growth, generate new lines of business and enhance the value delivered to clients.
Be accountable for the achievement of revenue and profit-based targets, also build and maintain accurate reporting of the pipeline, forecast, and activity.
Promote new ideas and solutions to Insight's clients and proactively engage with crossfunctional stakeholders internally to help support and manage client needs.
Conduct frequent progress reviews against client account plans and proactively put in place corrective measures for plans which are off track.
Own tender/bid engagement across the assigned portfolio.
Teach, train, coach and or mentor teammates to promote teammate satisfaction and enable career progression.
Qualifications, Skills, Knowledge And Experience
Considerable consultative and sales experience in technology
Experience in Business Development
Ability to provide effective leadership, build positive team spirit and inspire, motivate, and support teammates
Ability to quickly build rapport and develop strong relationships with clients and stakeholders to understand their business and challenges and credibly provide solutions
Ability to recognise both internal and external clients, and demonstrates the willingness to exploit a range of productive relationships to achieve business goals and objectives
Extensive client facing sales experience, wins client confidence and delivers demonstrations with professional authority and ease
Demonstrates thought leadership, understands IT challenges, the needs of clients, and how solutions and or services drive business value
Ability to prospect and manage senior level relationships including C-Level, within the target client size in a mature, credible manner
Application Details
Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. We seek out people from diverse backgrounds and encourage you to apply.
We will endeavour to contact you within five business days, should we feel your profile is a good match for this role. If you do not hear from us within this timeframe, please presume that on this occasion, your application was not successful.
A full job description will be provided upon application.