We are looking for a passionate and enthusiastic Event Manager for Borgo Santo Pietro, an award-winning five-star luxury boutique hotel located in the heart of Tuscan countryside, surrounded by a 300-acre organic farm, vineyards and wonderful gardens. The Event Manager will have outstanding interpersonal and relationship-building skills to work with cross-functional teams. He/she will have a special talent for ensuring an excellent level of service, a strong business acumen, passion for service, and desire to promote a continuous learning environment.
Main responsibilities:
Manage all our private events, such as celebrations, weddings and other special seasonal events, including selling the whole property in exclusive. Handle all event inquiries: propose, follow up and contract, ensuring T&Cs and hotel policies are met. Negotiate dates, spaces and rates to reach sales goals, ensuring that the company vision and mission are respected. Encourage business through impeccable customer service. Manage email correspondences with travel agents, wedding planners or direct guests. Promote, organize and conduct site inspections. Coordinate all the departments involved in private events, including taking care of the ODS/BEO indicating all the details for the creation of the event; follow up the operational and logistic on-site needs when events take place. Manage the events in the company PMS system, including check of deposits, payments and final bill before final invoice is issued. Cooperate with marketing department to promote our events. Candidate profile:
At least 2 years of experience in similar role, preferably in luxury hotels. Knowledge of LHW high level standards. Knowledge of the F&B department and banqueting services. Proficient knowledge of Microsoft Office Suite, Hotel PMS, OS, email. Excellent knowledge of English and Italian languages is required. Proactive attitude and excellent communication skill. Capability to deal with pressure and deadlines. Strong attention to details. Outstanding team-work orientation. Exceptional problem-solving skills. Details of the offer:
Full time, permanent contract
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