col-wideJob Description:
Who we are Rendall & Rittner is a place where hard work is acknowledged and rewarded, where development is nurtured and supported, where values are never compromised and where success is celebrated.
We are a responsible modern organisation, with best practice a fundamental part of our DNA.
We're ever conscious of the need for balance:
superlative client service with sustainability; management excellence with staff motivation; financial prudence with a permanent programme of growth and improvement.
At Rendall & Rittner, we focus on delivering outstanding management to our clients and lessees.
We are constantly developing initiatives to ensure that our day-to-day management is as effective as possible.
Key services and strategies include our innovative approach to management and customer service, our dedication to corporate social responsibility and investment in our staff.
Every great Rendall & Rittner experience needs great people!
Your working environmentThis role will be based at a development located in Croydon.
The development consists of 297 units and benefits from facilities that include a gym and private underground car park.
Nearest transport links include East Croydon Railway Station.
What makes a brilliant Rendall & Rittner Concierge youll be a leader who cares passionately about creating a positive and most importantly a safe environment for residents, guests and your team.youll be a true expert in customer service, who uses this to lead, engage and inspireothersyoure always looking for opportunities to drive the performance of the development and contribute to amazing resultsyou know how to deal effectively with feedback, in the moment.
Acting as the main point of contact for all queriesyour team matters to you, so you support them, working together, building strong working relationships with residents, guests and external contractors, ultimately supporting a strong unified working environment.Youll already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely and working in a team environment.
Working with Rendall & Rittner is more than a job, s a career!
As a Rendall and Rittner Concierge, youll receive Support with your career development aspirations with fully funded training programmes such as IOSH, NEBOSH, IRPM and many more.Exclusive savings on travel, shopping, restaurants and health and fitness through our benefits portal.
Including, but not limited to discounts at Virgin Media, Importante Azienda, TM Lewin, Charles Tyrwhitt, Apple, Samsung, BT Broadband, EE,, The Gym, Nespresso and much much more.A competitive salaryFull Company Induction with Premium guest speakersInduction onto our staff recognition platform20 days holiday - bank holidaysDiscretionary BonusesEmployee referral scheme with rewards up £ per referralEnrolment onto the Rendall & Rittner Pension schemeStaff uniform (some developments vary)Employee Assistance Programme including support on matters such as Family, Health, Money and Work.Participate in our Corporate Social Responsibility Initiativesand so much more!