Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
European Public Sector Business Excellence Analyst
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our tandard templatecompany. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Role
- Conduct market research and analysis to identify trends and opportunities in the public sector
- Monitor and assess the segment's performance against its strategic plan
- Identify and recommend opportunities for improvement in the segment's operations
- Lead and manage performance improvement projects
- Design and implement reports and dashboards to monitor the key performance indicators integrating data coming from the internal tools in use (e.g., salesforce, MPA)
- Prepare and deliver presentations and reports to the segment leadership team and other stakeholders
- Maintain relationships with key stakeholders in the public sector
All About You
- Master's degree in business administration or a related field
- Some experience in performance measurement, or data analysis in the public sector or a related industry
- Strong analytical and problem-solving skills
- Excellent written and oral communication skills
- Ability to work independently and as part of a team
- Ability to work under pressure, meet tight deadlines, and handle multiple tasks simultaneously
- Strong attention to details
- Fluency in English and another European language
- Location: Rome or Milan, Italy
- Consulting background is preferred
Corporate Security Responsibility
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.