Essentris System Administrator

Support day-to-day system activities during and after system installation support which shall include but not limited to: user setup and security, management of configuration changes, and coordination of issue resolution between local IT Help Desk and Customer Support Line.
- Support querying the ESSENTRIS Global Database Repository (GDR) by creating, maintaining, and supporting daily, weekly, monthly and ad hoc queries/reports.
- Support ongoing development efforts to customize forms, capture new data elements, identify and analyze trends of clinical data.
- Support and develop plans for query/report delivery and present data and analysis to technical and clinical staff.
- Provide regional support to multiple facilities simultaneously.
- Provide assistance as needed to the Essentris Database Analyst in support of site or regional Global Database Repository query and or report needs.
- Shall complete tasks within reasonable and acceptable timeframes and per schedules.
- Serve as the local principal interface with the customer.
- Shall not be authorized to commit or obligate the company to perform any activities not defined and agreed upon in the contract.
- Establish and maintain effective professional working relationships with co-workers, and customers.
- Follow policies and procedures as described in corporate manuals and directives.
- Attend work each day during scheduled work hours unless on approved travel or time off.
- Carry out other duties as may be assigned or requested.