Erp Business Consultant For Customer Service

Category: Consulting
Location: Bolzano/Rome/Milan/Full Remote
ERP Business Consultant for Customer ServiceAs a Junior or Senior ERP Business Consultant in the Customer Service Team, you will ensure optimal support for our international customers.
Responsibilities:Managing customer enquiries in the Microsoft Dynamics 365 / Dynamics AX environment,Advising customers and handling their requirements in our ERP software solution;Organizing and implementing training of key users (remotely);Close cooperation and coordination with other departments as well as communication with our customers.Requirements:High customer-orientation as well as IT affinity;Familiarity with ERP applications or other enterprise software solutions;Knowledge of business management procedures and company processes;Fluency in German and English (both written and spoken);Strong communication skills and ability to work independently.We offer:Cooperation with teams of highly qualified and motivated consultants;Participation in international IT consulting projects both within and outside the Würth Group;Flexible working hours and home office option;Attractive social benefits and performance-related remuneration;Regular training to improve technical, methodological as well as social skills.Are you interested in learning more about the position? With pleasure, we answer your questions by phone under +39 0471 564115 and look forward to receiving your application documents.

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