Erp Business Consultant For Customer Service

Category: Consulting Location: Bolzano/Rome/Milan/Full Remote ERP Business Consultant for Customer Service As a Junior or Senior ERP Business Consultant in the Customer Service Team, you will ensure optimal support for our international customers. Responsibilities: Managing customer enquiries in the Microsoft Dynamics 365 / Dynamics AX environment, Advising customers and handling their requirements in our ERP software solution; Organizing and implementing training of key users (remotely); Close cooperation and coordination with other departments as well as communication with our customers. Requirements: High customer-orientation as well as IT affinity; Familiarity with ERP applications or other enterprise software solutions; Knowledge of business management procedures and company processes; Fluency in German and English (both written and spoken); Strong communication skills and ability to work independently. We offer: Cooperation with teams of highly qualified and motivated consultants; Participation in international IT consulting projects both within and outside the Würth Group; Flexible working hours and home office option; Attractive social benefits and performance-related remuneration; Regular training to improve technical, methodological as well as social skills. Are you interested in learning more about the position? With pleasure, we answer your questions by phone under 39 0471 564115 and look forward to receiving your application documents. J-18808-Ljbffr