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Why Deliveroo Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
The Role As an Enterprise Account Manager at Deliveroo, you will manage and grow relationships with our enterprise-level restaurant partners. You will work closely with your portfolio partners to understand their needs, develop tailored solutions, and drive revenue growth for both the partner and Deliveroo.
You will be based in our offices in Milan and report to the Head of Enterprise Accounts.
Responsibilities Build and maintain strong, long-term relationships with enterprise-level restaurant partners.Understand partners' business goals and challenges to provide strategic guidance and support.Manipulate and analyze data to drive growth and profitability, both for your partners and for Deliveroo.Collaborate with internal teams to develop and implement customized solutions to meet partners' needs, including Marketing, Operations, Corporate, and Customer Service.Drive revenue growth through upselling, cross-selling, and identifying new business opportunities.Act as the main point of contact for partners, addressing any issues or concerns in a timely and professional manner.Requirements At least 3 years of experience in account management and/or business development. Previous experience in consulting is also an option.Strong communication, negotiation, and interpersonal skills.Ability to understand and articulate complex business challenges and develop tailored solutions.Must be fluent in Italian and English.Life at Deliveroo We are a growing team with a large impact, looking to answer some of the most interesting questions out there. We move fast, we're always looking for new ideas, and we're very transparent about the decisions we make and why we make them.
Benefits and Diversity At Deliveroo, we know that people are the heart of the business and we prioritize their welfare. We offer various benefits such as monthly Deliveroo credit, welfare programs, community support, growth opportunities, time away, relocation assistance, and more. We believe a great workplace reflects the world we live in and its beautiful diversity. We embrace all aspects of who you are, including your gender, race, sexuality, religion, or even a secret aversion to coriander.
Benefits Overview FoodFree Deliveroo Plus subscription (or equivalent).Monthly team lunches and opportunities to try new foods when in the office.Work LifeFlexible working hours and location flexibility.Competitive Parental Leave Policy.Work-from-home kit.Employee Assistance Programme.Roolearn platform, giving you access to content from leading L&D providers.Employee Resource Groups including Women in Tech, Roo-LGBTQ+, Racial Equity, and more.CompensationCompetitive pay for the role in your respective location.Eligibility for a variable cash bonus linked to individual contributions and company success.EquityEquity awards for senior employees, providing ownership in Deliveroo and a share in our success.WellbeingHeadspace membership.Gym or fitness membership.Private medical, medical subsidy, or Wellbeing Allowance, depending on location.Time to RechargeAnnual leave and public holidays (increases with tenure).One paid day off each year to volunteer or support a charity of your choice.
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