David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Danish-speaking Engagement Manager for their Malaga office.
Position: Engagement Manager
Employment type: Full-time
Remuneration: Base salary + bonus
DUTIES AND RESPONSIBILITIES: Provide dedicated support to a select group of partners who are developing, publishing, and expanding applications on cloud platforms as part of a strategic success programServe as the primary point of contact, delivering a positive first impression and establishing a foundation for a lasting partner relationshipDefine a clear call purpose and conversation approach, ensuring consistent and repeatable executionFocus on specific products and offerings tailored to the target audienceImplement a structured multi-channel outreach strategy, utilising calls, emails, and social mediaPrioritise customer satisfaction and strive to deliver an exceptional engagement experience for customers and prospects.Position competitive solutions and offerings in alignment with customer needs and experiencesGather and relay customer feedback, to inform future business decisionsREQUIREMENTS: Native/Fluent in Danish, both written and verbal, with strong proficiency in EnglishHave 1-2 years of experience in sales, with a proven track record of success and/or experience in account or customer managementProficient in using office productivity tools and Customer Relationship Management (CRM) systemsExperience working with or selling cloud-based solutions or similar technologiesHold relevant certifications in cloud platforms or related technologiesBENEFITS: Excellent remuneration package based on experience, skills and performanceWork schedule from Monday to Friday, 9AM-6PMA dynamic and creative team with positive and friendly atmosphereGuidance and tools to reach your full potential
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