**Job Description**:
As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce, we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity.
To enable this transformation, we will set up a new Employee Experience team to focus on delivering with excellence against our most fundamental HR needs.
Employee Experience team members will work with the Regional/Cluster/Country Employee Experience leader, ensuring we deliver with excellence HR operations and administrative work and improve the overall employee experience.
These leaders will also have an eye to the future.
They will lead business as usual (BAU) operations as well as look for ways to simplify, standardize and automate this work wherever possible in their respective cluster/country.
In this role you will:
- Ensure continuity of business as usual (BAU) HR operations and administrative work in your respective cluster/country
- Ensure our employees' most fundamental needs are met by effectively answering employee queries, maintaining accurate employee data and connecting associates with the right tools
- Ensure best in class service when it comes to HR administrative processes
- Identify and document local and cluster level administrative work pertaining to standard letters, documents, and agreements
- Identify and document any additional administrative and operational work currently owned by local, regional, and global HRBPs and COEs which could move into the Employee Experience team
- Review our policies, processes, and ways of working holistically for opportunities to streamline - eliminate waste and redundancy
- Propose improvements to internal processes with an eye towards automation, enabling more consistency across the HR and the NielsenIQ business (both locally and globally)
- Research and bring latest practices in the cluster/country to the team
- Stay connected with the other Employee Experience team members, ensuring that we take a consistent approach wherever possible and avoid duplication of effort or regionally varied processes
- Implement systems/automation-based solutions for the organization
We're looking for people who have:
- Understanding of common cluster/country level HR administrative and operational work
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Able to build strong partnerships and work closely with people across all levels of the company
- Ability to prioritize tasks
- Good knowledge of written and spoken Italian and English
- Sound Knowledge of core HR processes & procedures will be advantageous
- Good knowledge about payroll
- Ability to join us Sept 1st as the latest
LI-FC
Additional Information
**About NielsenIQ**
NielsenIQ is committed to hiring and retaining a diverse workforce.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.