Ecommerce Platform Support

Diana is an international company that supports top notch fashion and lifestyle brands in their online growth creating new e-commerce experiences, guiding them in the expression of their identity and uniqueness. We stand at the junction of aesthetic awareness, cutting-edge technology, and commerce know-how, with the ambition of creating an impact on brands' digital journey. As an e-commerce boutique, we are renowned for our attention to quality, innovation and style. Join the feel!

We are looking for a motivated eCommerce Platform Shopify Support to join our growing team in Padua.

You will be responsible for: Support merchants in using their e-commerce platformSupport merchants in e-commerce data entryWorking closely with the tech team Role requirements: You have a self-starter mentality with the ability to manage multiple projects in a fast-paced working environmentYou have a high level of attention to detail including proven ability to manage multiple, competing priorities simultaneouslyYou are a creative and strategic thinker with a strong customer orientationYou have excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholdersWork well under pressure to meet tight deadlines and support the business objectives to drive profitabilityTeam player and willingness to support the wider team Desirables: Numerical and analytical skills with a commercial driveOrganizational and project management skillsTechnical experience with e-commerce platformsKnowledge of digital marketing channelsFlexible and responsive to change
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