E-Commerce Specialist Online Flagship Stores - Fixed Term Contract Location: Milan, Italy
Time Type: Full time
Posted On: Posted Yesterday
Job Requisition ID: R-15844
Launched in 2006, YOOX NET-A-PORTER GROUP's Online Flagship Stores Division partners with world leading luxury brands to power their own e-commerce destinations. It provides a suite of B2B luxury services including online and mobile store development, high-precision omnichannel logistics, unrivalled customer care, impactful digital marketing, data-driven merchandising and global strategy development.
The Online Flagship Stores Division's main aim is to help brand partners anticipate customer needs and create a seamless luxury retail experience. Its advanced omnichannel model – NEXT ERA – blurs the lines between online shopping, mobility and the boutique, providing unprecedented visibility and access to products across the world, transforming the shopping journey for customers, wherever they are and however they choose to shop.
In 2019 YOOX NET-A-PORTER officially opened its new state-of-the-art Innovation Space in Milan to support the Online Flagship Stores mono-brand offer, exploring the shopping experience of the future by combining mobile, visual recognition, augmented reality and customized technologies.
The Online Flagship Division are now seeking a talented E-Commerce Specialist to join the team. Some of the essentials for you to know are:
Department Size: 50 (Approx.)
Reporting Into: Senior Client Manager Online Flagship Stores
Here is a breakdown of what you'll be doing: Managing day by day activities in order to ensure the proper working and updating of the website, taking into account the commercial strategies; Supporting the planning activities related to the catalogue and website dressing; Supporting the coordination and management of technical activities and requirements definition; Being the contact person appointed to interface with the Technology and Sales teams for release/setup projects in order to maximize Group effort and delivery to the Partner; Coordinating with support areas such as UX and Art team; Supporting the relationship management with Partners. The type of person we are looking for: University degree in Management Engineering, Economics, Marketing or related fields with outstanding performance. Ability to communicate effectively with other colleagues from the Core Business and from Technology. Strong analytical skills and advanced knowledge of Excel and Power Point. Language skills: Fluency in English is mandatory. Proactive attitude and work ethics. Passion for e-commerce and marked inclination for Internet and its communication channels. From the moment you join the YOOX NET-A-PORTER GROUP we are committed to making your journey with us inspirational and evolutionary. If you are passionate, committed and thrive in a collaborative and fast-paced environment, then please apply with a CV.
YOOX NET-A-PORTER GROUP is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply. We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers. We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics. If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly. Experience Level: Entry level
Workplace Type: Hybrid
About Us YOOX NET-A-PORTER is a leading online luxury and fashion retail business. Made up of four multi-brand online stores, NET-A-PORTER, MR PORTER, THE OUTNET and YOOX, we connect customers to the world's most coveted brands, bringing them outstanding style and an impeccable service. In addition, YOOX NET-A-PORTER's Online Flagship Stores support some of the world's leading luxury brands in powering their own e-commerce destinations.
With 4.5 million customers in 180 countries, YOOX NET-A-PORTER takes a localised approach to serving its clientele around the globe through its network of offices and operations across the US, Europe, APAC and joint ventures with Alibaba in China and Symphony Investments in the Middle East.
Across all its operations sits YOOX NET A PORTER's Infinity 2030 strategy, its long-term commitment to drive a more sustainable and circular fashion system. Leveraging more than 20 years of data and insights, YOOX NET-A-PORTER continues to embrace next generation technologies including AI, augmented reality and digital ID to evolve and enhance the customer journey.
YOOX NET-A-PORTER is part of Richemont. Geoffroy Lefebvre is the CEO.
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