The position is based in Fendi HQ in Rome.
Reporting to the E Business Manager, the candidate will be part of the WW Digital & Omnichannel & Go to Market Department and she/he will be involved in the following activities: Key player for Zones' coordination: Providing information to boost business, managing key website tools (e.g.
Internal Search), defining and putting in place local action plans and sharing best practices.
Conversion Rate Optimization: Key player in E-commerce team for always-on website improvements thanks to the digital business perspective.
Effective product launch coordination: Providing clear directions to zones, e-merchandising, digital and IT teams, coordinating all stakeholders and delivering the successful product go live.
Commercial calendar management: Responsible for creating and maintaining the Commercial calendar, collecting local needs (e.g.
festivities) and merging them with corporate guidelines, ensuring all commercial opportunities are leveraged and coordinating relevant teams for effective and timely implementation.
NPS deploy and monitoring: Taking relevant actions accordingly.
Collaboration with Project Management team: Securing the business perspective on all E-commerce projects, collaborating in E-commerce roadmap definition, defining project priorities, business requirements and KPIs, and following the test phase and post-launch moment.
Point of reference in E-commerce team: For external partners, ensuring perfect functioning and always-on improvement of all tools and widgets on the website.
Data monitoring: Weekly and monthly data monitoring to ensure performance is on track with objectives.
Support E-commerce Manager: With strategic insights on zones' and website performance and functionalities.
Constant benchmarking of competition.
Profile: 3+ years of experience, ideally in an E-commerce position or the Fashion & Luxury industry.
Degree in Economics, Business Administration, Marketing or related fields.
Proactive.
Excellent analytical skills combined with communication skills and prioritization capacity.
E-commerce platform (e.g.
Salesforce) understanding, technical skills related to website functions (e.g.
HTML) would be a plus.
Analytics and Microsoft Office, PBI would be a plus.
Fluent in Italian and English.
Additional information: "LVMH is committed to non-discrimination and respect for each person's singularities.
We recognize and recruit all types of talent." #J-18808-Ljbffr