E. Brown Management Llc

Customer Service Representative - Work at HomeE. Brown Management LLCJob Type: Full-time
Job Category: Customer Service
Posted: 2023-04-13
Overview: E. Brown Management is an Independent Call Center. We're contracted with multiple clients (Carnival, ADT, Disney, etc.) and all of our agents are 1099 employees.
Previous customer service experience is not required. You will attend training and certification courses.
Responsibilities: Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesMust be available to attend a virtual certification course (2-6 weeks)Qualifications: Ability to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsReliable internet connectionLaptop or Desktop computer must be connected to ethernet.For inquiries, please call us at 256-648-5227.

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