Director, Site Operations - Milan About Vantage Data Centers Vantage is committed to being a workplace of inclusion, equity, respect and acceptance.
We celebrate diversity and intentionally seek out opportunities to learn from one another's experience.
Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises.
Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Site Operations Department The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers.
The team is staffed 24 x 7 onsite with Critical Facilities Engineers (CFEs) working on shift.
This team is the face of Vantage to our customers and the guarantee of business continuity and excellence of Operations of our campus as well as the performance of our customer installations.
Position Overview The Director, Site Operations owns the overall operations for our data center campus and will directly manage a team of CFEs and/or manager-level positions.
This position will interface with Reliability Engineering, Design Engineering Construction and other resources to manage the overall campus.
Essential Job Functions Manage the operations and engineering functions at the property with the objectives of safely and effectively operating machinery and building systems.
Manage the site team to ensure a high-level customer experience and the excellence of operations.
Ensure availability and capacity targets are achieved and maintained for data centers and technical infrastructure for your assigned facility or facilities.
Encourage and foster a team-oriented environment through positive feedback.
Hold employees accountable on preventive/corrective maintenance of facilities equipment.
Ensure customers are satisfied and any issues with their services are resolved quickly and efficiently.
Understand the engineering and operational aspects of the building systems and recognize system performance deficiencies immediately.
Ensure adequate training of all facility engineers and other personnel on electrical/mechanical equipment, system maintenance, repairs and operation.
Be responsible for the implementation and application of Vantage policies on site relating to safety, security, quality, and information systems.
Contribute to the documentation of crisis management of the site and application of its process.
Work in collaboration with Vantage Operations at country level on all aspects of maintenance activities of the technical installations.
Demonstrate and implement best practices for a smooth customer project implementation.
Job Requirements Bachelor of Science degree in an Electrical or Mechanical or Technical background or equivalent experience required.
10+ years of experience in facility/plant engineering and maintenance supervision, strongly preferred.
10+ years of direct managerial experience and interpersonal skills, strongly preferred.
Experience in Data Center or Critical Infrastructure industries, strongly preferred.
Strong communication skills (verbal and written) with the ability to communicate internally with team members as well as externally with vendors and other service providers.
Ability to lead and engage people in a fast-changing environment to achieve results through others.
Strong computer skills including proficiency with Microsoft desktop and server operating systems, as well as Microsoft Office 365.
Travel is expected to be less than 5-10%.
Italian and English language required.
We operate with No Ego and No Arrogance.
We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses.
Vantage Data Centers is an Equal Opportunity Employer.
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