Join Starhotels and become part of the Sales Team at our Hotels in Venice! As Complex Director of Sales and Marketing your mission is to coordinate and implement all commercial activities and maximize business opportunities for our two fascinating properties, the Hotel Splendid Venice and the newest Hotel Gabrielli, in the heart of Venice. Your responsibilities include: Coordinating, planning and executing all commercial activities for the Hotel Splendid Venice and the Hotel Gabrielli. Developing and implementing a Sales and Marketing strategic plan to increase sales and incremental business. Managing the Hotel Budget regarding Sales and Marketing activities/initiatives. Assuring proper after-sales follow-up with customers to obtain supportive feedback on service and product delivery in order to identify and address possible areas of improvement. Handling and developing relationships with key clients. Managing relationships with local institutions/organizations to which the Hotels are linked. Supporting the sales team of our the two properties. Work closely and coordinate with the Headquarter Sales & Marketing Team regarding all the activities/initiatives. Analysing competitor strategies. Exceed expectations revealing: A unique personality and a true passion for hospitality. Previous and proven experience in the role. An exceptional ability to inspire people with our concept. Strong knowledge of the assigned area. Proactive mind-set and positive thinking. Excellent communication and analytical skills, with the ability to make data-driven decisions. Versatility in handling various work scenarios. Embrace global diversity by speaking: Italian – fluently English – fluently Additional languages are a plus. Unlock a world of benefits including: Exclusive discounted stays within the group. Ticket Restaurants for delightful dining. Discounts with our partners. Performer Management Program. Embrace growth with: Exceptional career advancement opportunities. An attractive compensation package based on your experience. The chance to be a part of an ambitious, caring organization. At Starhotels, our commitment to equality and inclusion expresses our desire to create a work environment that recognises and appreciates the uniqueness of each person and promotes diversity in all its nuances. This position is open to candidates of all backgrounds, regardless of ethnicity, gender, sexual orientation or disability. Join us to shape your outstanding career! Send in your application and let's create exceptional memories together.