Location: This position is located at our corporate office in San Cassiano, Trentino-Alto Adige, Italy.
Overview: The Director of Human Resources will act as a Business Partner to the General Manager and, with the rest of the leadership team, will lead the re-opening of the resort and collectively make key strategic and operational decisions. In conjunction with the Corporate HR team, the role is responsible for ensuring the local HR programme is aligned to business objectives, as well as implementing and leading innovative people-focused initiatives and practices throughout the property. The role will advise the management team on strategic staffing plans, compensation, benefits, training and development, performance management, budget, and labor relations.
Responsibilities: HR Operation Work closely with the General Manager on the overall People Development strategies of Aman Rosa Alpina. Ensure that HR operations policies and procedures are implemented and adhered to and continually improved. Manage all activities concerning sourcing and recruitment, performance management, employee discipline & administration. Counsel and give support to the leadership team. Supervise and coordinate all matters of work permits and visas. Maintain full personal data of each person's employment history. Learning and Development Liaise with the Training Manager to identify training needs for all levels/departments in the Resort. Develop training programmes and initiatives in line with Aman Service Standards and Experiences. Develop a Succession Plan and provide Career Development Training for those identified with high potential. Compensation and Benefits Ensure the compensation and benefits are aligned to the luxury market. Implement corporate policies and establish local policies and procedures for salaries, benefits, and incentives. Employee Communication Manage communication of key messages, business strategies, vision & values to all colleagues. Promote colleague communication activities and channels to encourage and enable feedback from them. Ensure employee grievances and disciplinary procedures are monitored and followed correctly. Lead the implementation of employee recognition schemes. HR System Ensure that the Resort is effectively using the HR/Payroll/Time & Attendance system, including management information and reporting capability. Be responsible for the accurate maintenance of information used in the HR information system, including payroll, personal details, leaves, and attendance. Employee Accommodation and Transportation Supervise and coordinate all matters of colleague accommodation, facilities, and transport. Qualifications: Proven background and progression in Human Resources with a current level of HR Director. Must have experience in the luxury hospitality industry. Knowledge of local employment law. Experience in Learning and Development is an advantage. Highly skilled in problem analysis, problem solving, and decision making. Must possess strategic vision and be able to think outside the box. Ability to lead, motivate, and develop colleagues. Strong communication and listening skills, with excellent speaking, reading, and writing skills in English. Financially savvy with the ability to improve the bottom line. Innovative and well-versed with technology and new efficient ways of working. University degree or Diploma in HR Management desirable. Fluency in English and Italian is essential.
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