POSITION OVERVIEW
The Director of Human Resources will act as a Business Partner to the General Manager, and with the rest of the leadership team will lead the re-opening of the resort and collectively make key strategic and operational decisions. In conjunction with the Corporate HR team, the role is responsible for ensuring the local HR programme is aligned to business objectives, as well as implementing and leading innovative people-focused initiatives and practices throughout the property. The role will advise the management team on strategic staffing plans, compensation, benefits, training and development, performance management, budget, and labor relations.
This position is based on property at Aman Rosa Alpina, San Cassiano Trentino-Alto Adige, Italy.
RESPONSIBILITIES
HR Operation
Work closely with the General Manager on the overall People Development strategies of Aman Rosa Alpina.
Ensure that HR operations policies and procedures are implemented and adhered to and continually improved.
Manage all activities concerning sourcing and recruitment, performance management, employee discipline & administration.
Counsel and provide support to the leadership team.
Supervise and coordinate all matters of work permits and visas.
Maintain full personal data of each person's employment history.
Learning and Development
Liaise with the Training Manager to identify training needs for all levels/departments in the Resort.
Develop training programmes and initiatives in line with Aman Service Standards and Experiences.
Develop a Succession Plan and provide Career Development Training for those identified with high potential.
Compensation and Benefits
Ensure the compensation and benefits are aligned to the luxury market.
Implement corporate policies and establish local policies and procedures for salaries, benefits and incentives.
Employee Communication
Manage communication of key messages, business strategies, vision & values to all colleagues.
Promote colleague communication activities and channels to encourage and enable feedback.
Ensure employee grievances and disciplinary procedures are monitored and followed correctly.
Lead the implementation of employee recognition schemes.
HR System
Ensure that the Resort is effectively using the HR/Payroll/Time & Attendance system including the management information and reporting capability of the product.
Be responsible for the accurate maintenance of information used in the HR information system including payroll, personal details, leaves and attendance.
Employee Accommodation and Transportation
Supervise and coordinate all matters of colleague accommodation, facilities and transport.
QUALIFICATIONS
Proven background and progression in Human Resources with a current level of HR Director.
Must have experience in the luxury hospitality industry.
Knowledge of local employment law.
Experience in Learning and Development is an advantage.
Highly skilled in problem analysis, problem solving, and decision making.
Must possess strategic vision and be able to think outside the box. This role involves questioning current practices and working with stakeholders to establish better ways of working for identified gaps.
Ability to lead, motivate and develop colleagues.
Must possess strong communication and listening skills, excellent speaking, reading and writing skills in English, and an ability to communicate at all levels including Ownership and Corporate Executive Team.
Financially savvy with the ability to improve the bottom line.
Innovative and well-versed with technology and new efficient ways of working, which helps take Human Resources to the next level.
University degree or Diploma in HR Management desirable.
Fluency in English and Italian is essential.
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