Company Description Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school's principal's office. Surrounded by old growth cyprus and soaring oak trees, the resort's grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted.
Job Description Lead our housekeeping operations with excellence and precision. Bring passion and dedication to creating a clean and welcoming environment for our guests and lead team members in understanding the value of their contribution to enriching guests' lives.
Strong leadership and communication skills with the ability to motivate and guide a diverse team. Align with the Director of Rooms to maximize hotel operations. Foster an environment that ensures consistency and a high level of guest satisfaction. Strive to improve guest and team member satisfaction and maximize the financial performance of the department. Ensure and maintain cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms. Qualifications Minimum of three to five years of Housekeeping leadership experience in a luxury hotel brand. Working knowledge of hospitality departments: Housekeeping, Guest Services, Engineering, Laundry, and Residential Services. Fluency in Italian and English required. Proficient in utilizing technology and systems to enhance housekeeping procedures and aptitude for working with multiple computer systems. Demonstrated ability to communicate effectively and to provide directions and guidance in a clear, concise, and professional manner. Passion for the delivery of exceptional service and a genuine interest in working with guests in a luxury environment.
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