Field Service Engineering work is focused on providing technical advice to customers including commissioning, installing, and testing of products/equipment.
Your tasks Main AccountabilitiesDefine the business strategy in collaboration with the regional directorManage service teams and back office LCSDefine operational marketing plans in collaboration with Regional Director LCS and Marketing Regional ManagerEstablish sales targets and implementParticipate in negotiations with customers if necessaryKey account managementStudy and follow the trends of the market and competitionTrain sales team on new products and developmentsDevelop tools (arguments) for products and services (brochure, marketing campaign)Analyze the sales figures and follow the evolution of marginsUpdate and follow-up of the CRMResponsibility for the validation of logistics and software solutions to our customersQuotation responsibilityDevelop the skills of his teamSafety responsibilityDevelopment of short, medium- and long-term business plansContribute to the team's performance by displaying a positive and enthusiastic attitude, showing their support and involvement in all activitiesEnsure all customer feedback is recorded to support our culture of continuous improvementYour profile Job Requirements Training/Education
Master's degree in business Professional Experience
Sales experience Experienced in working in a global functional/matrix organisation Management experience Leadership/Other
Inspire and develop teams Strong communication skills Proven influencing and leadership Excellent planning, organizational and time management Proactive attitude Knowledge in the field of intra-logistic
Safety knowledge
English CEFR Level B2 (upper intermediate) Working with Kardex Automated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.
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