Director, Business Development, Custom Programs - Olympics & Paralympics Who We Are:
On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. We are the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America. The company also owns and operates a number of unique and exclusive experiences, transforming live events into a lifetime of memories.
The Director, Business Development, Custom Programs position is a key role within the On Location Olympic and Paralympic Games project, which represents roughly 15% of the global On Location Olympic Games revenue target. This position will contribute to the commercial sales and business development strategy for a host of clients, including corporate buyers, HNWI, Sub-Distributors, Stakeholders, sponsors, national federations, licensees, suppliers, donors, and other stakeholders. A strong sales and financial analytics background in a global events position paired with an understanding of the Olympic Movement is critical.
Business Operations Orchestrate the development of communication and sales materials for On Location's Olympic and Paralympic custom programs/packages.Identify revenue opportunities through ongoing communications and understanding of client requirements and strategy around Games.Develop and maintain a strong relationship with all functional areas/workstreams; conduct meetings to gather information from these teams to meet custom program objectives and deliverables.Ensure a continued understanding of the wider business objectives of On Location and the client.Close coordination with Accounting and Tax to ensure accurate invoicing and collection of funds.Work in close coordination with the Program Management leadership team to develop efficiencies from the transition of sales to operations.Execute all other duties assigned by senior leadership.Business Development Develop business and relationships with all clients, including corporate buyers, HNWI, Sub-Distributors, Stakeholders, sponsors, national federations, licensees, suppliers, donors, and other stakeholders.Lead sales meetings and presentations with all prospective and existing clients (virtually and/or in-person).360-degree budget creation and management throughout the entire sales and execution cycle.Review, edit, and approve individual program budgets and written proposal materials built by other team members.Manage the sales and contracting process, including negotiations, escalations, and approvals/signatures.Support with the development and delivery of RFIs, RFPs, and/or other responses to client briefings.Maintain client records in the CRM/database (Salesforce) and inventory management tool (Optimo).Other Duties Team Management: one-on-one, performance management, team development, staff training, reinforcement of processes.Develop, document, and implement specific procedures, systems, and operational efficiencies.Conduct and/or participate in Team and Leadership Team meetings, as needed.Provide leadership/feedback on process development/improvement during meetings.Participate in post-event review meetings regularly.Drive focus on Continuous Quality Improvement.Maintain a customer-first approach by looking at the entire event ecosystem through the lens of the customer journey.Lead by example, model our core values, and inspire creativity and innovation.Communicate expectations and establish clarity regarding job responsibility and task ownership.Extensive collaboration and communication within the team and across workstreams.You Have These Bachelor's Degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience required.Experience in a management position (minimum of 7+ years), preferably in a B2B role or within the travel and hospitality industry.Proficiency in Salesforce, Microsoft Office applications, and Adobe.We'd Love If You Also Have These: Proven record of building and maintaining client relationships.Experience with B2B, corporate groups, and/or high-touch guest services.A hands-on approach with the ability to execute customized solutions for B2B and/or corporate clients.Exceptional interpersonal skills with strong oral, written, and presentation skills.Ability to set priorities and juggle multiple tasks while maintaining productivity.Comfortable traveling and working within an international environment.Fluency in French (both oral and written) is required; fluency in other languages is a plus.Travel: Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. Expected travel may range from 15-20% annually and 1-2 months of continuous travel during Olympic games.
Working Conditions: Fixed Term Position – Milan, ItalyWorking hours are: 9am-5pm, Monday-FridayHow we work:
Endeavor is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. We work from the office 4 days per week/in a remote capacity to foster collaboration and develop future talent.
Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
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