**_Digital Banking internship Digital Banking New Accounts Project_**
**_American Express_**_, global leader in payment services, is looking for a university or master student with strong analytical attitude and knowledge, in in our Global Services Group, _the services unit related to our Card business._
- The Intern will play an important role in the Digital Banking Team for acquisition process._
- Intern will be offered an opportunity to be involved in meaningful projects, especially related to New Accounts cards processing._
- You will support the Digital Banking Acquisition Team in following activities:_
- _Understanding operative flow for new customers_
- _Understanding the Key Performance Indicators_
- _Monitoring feedback and KPI's with the aim of highlighting areas of improvement _
- _Process Reengineering of existing procedures with the aim of reducing cycle time decision for premium products_
- _Design a communication tool to track pending cases and recovery missing info_
- You will be able to understand and learn to work in a dynamic working environment, collaborating closely with different teams, and to deepening operational context in a wide business context such as organizational skills_
**_ What you will need to succeed_**
- _You are a student at _Economics & Business, Engineering or Data Science and Management_
- _You are fluent in English, have a good knowledge of Italian_
- _You have good knowledge and practice in use Office tools (in particular Excel and PPT); _
- _You be motivated and good interpersonal skills and teamwork attitude_
- _You pay attention to details and have strong analytical skills._
- _You are curious and thinking outside the box_