Device Program Support (Internship)

**Position Summary**
Support Device Program Specialist in testing the finalized IM products for the local market (named Operators) ensuring that products meet all the needs in terms of software and technical requirements.
**Role and Responsibilities**
**Key Responsibilities**:
- Contribute to finalize HHP software for the named accounted customers (O/S, pre-loaded services, bug fix), by executing field test and providing constant feedback to HQ.
- Test all the new features released with new products and services and feedback about issues and improvement areas;
- Review and finalize the technical documentation, user manuals and leaflets on the managed products.
- Verify the maintenance releases of the software of already launched products by liaising with R&D and tech.
dept.
of the Mobile Operators.
- Liaise with Customer Service in order to share information about faults in the managed products.
- Support the communication with Marketing and Customer Support dept.
in order to share product info and training on new features and services.
- Support the logistics of technical samples used for the finalization and certification activities.
**Skills and Qualifications**
Educational Background: Masters / Bachelor in TLC / IT Engineering;
Professional Background: 1 year exp.
in TLC Technical Product Management/Presales/Quality Assurance.
Computer Knowledge: Excellent MS Office tools.
Experience in software development a plus.
Language Knowledge: Very good written and spoken English.
Others: Good technical skills, precision and reliability.