Desktop Support Engineer L1

Global IT Hardware Maintenance Services for High-End Server, Storage Systems, and Medical Equipment Maintenance Support. Inwinteck has started its operations in 2015 and has been growing exponentially in providing On Call / On-Site break-fix support in more than 130 countries for all your IT Infrastructure maintenance. We provide Fulltime or On Call Onsite Certified Technicians to support your client's entire Information System requirements from High-end Server, Networking, Storage to infrastructure design and consulting services. With over 5000 qualified technicians spread across 130 countries and in more than 672 cities, we meet our clients SLA easily and ensure the highest level of customer satisfaction.

The Role You Will Be Responsible For Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses.Developing and implementing security framework, policies, processes/procedures, and guidelines.Maintaining security subject-matter expertise and keeping abreast of best practices & trends.Managing vulnerability assessment.Oversight & resolution of security incidents.Ideal Profile You possess a Degree/Diploma in Computer Science, Engineering, or a related field.You have at least 1 year of experience, ideally within Desktop Support.You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.You have working knowledge of Hardware, Laptop Support, Desktop Support, L1 support, Troubleshooting, Installation, and Upgrading systems.You are a strong team player who can manage multiple stakeholders.You possess strong analytical skills and are comfortable dealing with numerical data.You are highly goal-driven and work well in fast-paced environments.What's on Offer? Work within a company with a solid track record of success.Flexible working options.Excellent career development opportunities.
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